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Privacy Policy

Update Date: January 1, 2023

To ensure you feel protected on this page, we explain the privacy terms under which the personal data entered on our website will be managed. Although it is a bit lengthy, it is important that you read it beforehand.

Users over the age of thirteen may register on dogcarebarcelona.com without the prior consent of their parents or guardians.

For children under thirteen, parental or guardian consent is required for the processing of their personal data.

Under no circumstances will data relating to the professional, economic situation, or private life of other family members be collected from minors without their consent.

If you are under thirteen and have accessed this website without informing your parents, you must not register as a user.

This website respects and safeguards users' personal data. As a user, you should know that your rights are guaranteed.

We have made an effort to create a safe and trustworthy space, which is why we want to share our principles regarding your privacy:

  • We never request personal information unless it is truly necessary to provide the services you request.

  • We never share personal information of our users with anyone, except to comply with the law or if we have your express authorization.

  • We will never use your personal data for a purpose different from that stated in this privacy policy.

It is important to note that this Privacy Policy may vary depending on legislative requirements or self-regulation. This policy will apply if users choose to fill out any form on the website where personal data is collected.

Dogcarebarcelona.com has adapted this website to the requirements of the Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the Regulation for the development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, relating to the protection of natural persons (GDPR), as well as with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

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Responsible for the processing of your personal data

  • Responsible Party Identity: Alejandro Triana Morales

  • Trade Name: DOG CARE BARCELONA SL.

  • Address: Plaza de la Vila de Madrid, 1

  • Email: info.dogcarebarcelona@gmail.com

  • Activity: Multimedia studio specialized in website design

For the purposes established in the aforementioned General Data Protection Regulation, the personal data you send us through the website forms will be processed as "website users and subscribers."

For the processing of our users’ data, we implement all technical and organizational security measures established by current legislation.

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Principles we will apply to your personal information

In the processing of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of lawfulness, fairness, and transparency: We will always request your consent for the processing of your personal data for one or more specific purposes, which we will inform you of in advance with absolute transparency.

  • Principle of data minimization: We will only request data strictly necessary in relation to the purposes for which we require it. The minimum possible.

  • Principle of storage limitation: Data will be retained no longer than necessary for the processing purposes. Depending on the purpose, we will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and remove records that have been inactive for a considerable period.

  • Principle of integrity and confidentiality: Your data will be processed in such a way as to ensure adequate security and confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

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How did we obtain your data?

The personal data we process on dogcarebarcelona.com comes from:

LIST THE FORMS THAT COLLECT PERSONAL INFORMATION ON THE WEBSITE, SUCH AS: Contact Form, Subscription Form, Blog Comments, Service Request Form, and Sales Form.

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What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation about whether dogcarebarcelona.com is processing personal data concerning them or not.

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Interested persons have the right to:

  • Request access to personal data concerning them

  • Request rectification or deletion

  • Request limitation of processing

  • Object to processing

  • Request data portability

Interested parties may access their personal data and request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only retain it for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. Dogcarebarcelona.com will stop processing the data, except for compelling legitimate reasons or for the exercise or defense of possible claims. As a data subject, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit it to another data controller when:

  • The processing is based on consent

  • The data has been provided by the data subject

  • The processing is carried out by automated means

When exercising your right to data portability, you have the right for the personal data to be transmitted directly from controller to controller when technically feasible.

Interested parties also have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they believe that the processing of personal data concerning them infringes the Regulation.

 

For what purpose do we process your personal data?

When a user interacts with this website, for example, to comment on a post, send an email to the owner, subscribe, or make a purchase, they are providing personal information for which dogcarebarcelona.com is responsible. This information may include personal data such as IP address, name, physical address, email address, phone number, and other information. By providing this information, the user consents to their information being collected, used, managed, and stored by dogcarebarcelona.com, only as described in the Legal Notice and in this Privacy Policy.

Dogcarebarcelona.com has a personal information capture system (Contact Form), completed by interested parties, with the following content:

  • Contact Form: We request the following personal data: Name, Email, and Phone Number to respond to the requests of dogcarebarcelona.com users. For example, we may use this data to respond to your request and answer questions, complaints, comments, or concerns regarding the information included on the website, the services provided through the website, the processing of your personal data, legal texts included on the website, or any other inquiries not subject to the terms of service. The data you provide will be stored on WIX servers (provider of dogcarebarcelona.com), a company established in Spain.

Other purposes for processing your personal data include:

  • Ensuring compliance with terms of use and applicable law. This may include developing tools and algorithms that help this website ensure the confidentiality of personal data collected.

  • Supporting and improving the services offered by this website.

  • Collecting non-identifying data obtained through certain cookies downloaded on the user’s computer when navigating this website, as detailed in the cookie policy.

  • Managing social networks. Dogcarebarcelona.com will maintain a presence on social networks with its brand: @dogcarebarcelona. The processing of data from people who follow the social media accounts of dogcarebarcelona.com will be governed by this section, as well as the terms of use, privacy policies, and access regulations of each social network accepted by the user. Data will be used to manage the social media presence properly, inform about activities, products, or services of dogcarebarcelona.com, and for any other purposes allowed by social network regulations. User profiles will never be used to send individual advertising.

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In accordance with the European General Data Protection Regulation (GDPR) 2016/679, Julián Alejandro Triana Morales, owner of DOG CARE BARCELONA SL, with address at Plaza de la Vila de Madrid, 1, will be responsible for processing data concerning website users and subscribers.

Dog Care Barcelona does not sell, rent, or share personal data that could identify users, nor will it do so in the future, without prior consent. However, collaborations with other professionals may occur, in which case users will be informed of the collaborator’s identity and the purpose of the collaboration. This will always be done under the strictest security standards.

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Legal basis for processing your data

The legal basis for processing your data is consent.

Consent is required to contact or leave comments on this website.

Prospective or commercial offers of products and services are based on the consent requested, without the withdrawal of this consent affecting the execution of the subscription contract.

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Category of data

The categories of data processed are identification data.

Special categories of data are not processed.

How long will we retain your data?

The personal data provided will be retained:

  • Until the data subject requests its deletion.

To whom will your data be communicated?

Many tools we use to manage your data are provided by third parties.

To provide services strictly necessary for operations, dogcarebarcelona.com shares data with the following providers under their respective privacy conditions:

  • Google Analytics: A web analytics service provided by Google, Inc., a Delaware company with its main office at 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, USA (“Google”). Google Analytics uses “cookies,” which are text files located on your computer, to help dogcarebarcelona.com analyze user behavior on the website. Information generated by the cookie about your use of dogcarebarcelona.com (including your IP address) will be transmitted and stored by Google on servers in the United States.

  • Hosting: dogcarebarcelona.com, located in Spain. More information at: https://dogcarebarcelona.com. Dog Care Barcelona processes the data to provide hosting services for dogcarebarcelona.com.

  • Web Platform: dogcarebarcelona.com, located in Spain. More information at: https://dogcarebarcelona.com/. Dog Care Barcelona processes the data to provide web platform services for dogcarebarcelona.com.

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Browsing

When browsing dogcarebarcelona.com, non-identifiable data may be collected, including IP addresses, approximate geographic location, records of how services and sites are used, and other data that cannot identify the user. Non-identifying data also includes browsing habits collected through third-party services. This website uses the following third-party analytics services:

  • Google Analytics

  • Google Search Console

We use this information to analyze trends, manage the site, track user movements around the site, and collect demographic information about our overall user base.

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Data confidentiality and security

Dogcarebarcelona.com is committed to using and processing users’ personal data while respecting confidentiality, using it according to its purpose, and complying with obligations to protect and prevent alteration, loss, processing, or unauthorized access, in accordance with current data protection regulations.

Dogcarebarcelona.com cannot guarantee absolute invulnerability of the Internet, and therefore, data breaches through fraudulent access by third parties cannot be ruled out.

Regarding processing confidentiality, dogcarebarcelona.com will ensure that anyone authorized to process customer data (including staff, collaborators, and service providers) will be bound by the appropriate confidentiality obligations (contractual or legal).

In the event of a security incident, dogcarebarcelona.com will notify the client without undue delay and provide timely information about the security incident as known or reasonably requested by the client.

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Accuracy and truthfulness of data

As a user, you are solely responsible for the truthfulness and accuracy of the data you provide to dogcarebarcelona.com, releasing Dog Care Barcelona SL from any liability in this regard.

Users guarantee and are responsible, in any case, for the accuracy, currency, and authenticity of the personal data provided, and agree to keep it updated. Users agree to provide complete and correct information in the contact or subscription form.

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Acceptance and consent

The user declares to have been informed about the conditions regarding the protection of personal data and accepts and consents to its processing by dogcarebarcelona.com as described in this privacy policy.

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Revocability

Consent given for processing or sharing data may be revoked at any time by notifying dogcarebarcelona.com under the terms established in this policy for exercising ARCO rights. This revocation will not have retroactive effect.

Changes to the Privacy Policy

Dogcarebarcelona.com reserves the right to modify this policy to adapt it to legislative or jurisprudential changes, as well as industry practices. In such cases, dogcarebarcelona.com will announce changes on this page with reasonable advance notice before implementation.

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Commercial emails

In accordance with LSSICE, dogcarebarcelona.com does not engage in SPAM practices and does not send unsolicited commercial emails. Users may give express consent to receive newsletters via each form on the website.

In compliance with Law 34/2002 on Information Society Services and Electronic Commerce, dogcarebarcelona.com commits not to send commercial communications without proper identification.

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